Tag: customer experience

8x8 Introduces Cutting-Edge Enhancements to Its CX Platform, Elevating Customer and Employee Engagement

8×8 Introduces Cutting-Edge Enhancements to Its CX Platform, Elevating Customer and Employee Engagement

VOC.AI Secures 15 Million Dollars Funding to Fuel Global Growth and Transform AI-Driven Customer Service Solutions

VOC.AI Secures 15 Million Dollars Funding to Fuel Global Growth and Transform AI-Driven Customer Service Solutions

Infogain and FirstHive Forge Strategic Partnership to Transform Customer Experience

Infogain and FirstHive Forge Strategic Partnership to Transform Customer Experience

Smobi Partners with Vonage to Elevate Customer Engagement Through AI-Powered RCS Messaging

Smobi Partners with Vonage to Elevate Customer Engagement Through AI-Powered RCS Messaging

Calabrio Unveiling Record Number of AI-driven Features to Accelerate Contact Center Efficiency and Customer Service Satisfaction

Calabrio Unveiling Record Number of AI-driven Features to Accelerate Contact Center Efficiency and Customer Service Satisfaction

Omilia and Bell Integration Partner to Drive AI-Powered Customer Experience Innovation in the UK

Omilia and Bell Integration Partner to Drive AI-Powered Customer Experience Innovation in the UK

IntelePeer Introduces Next Generation Voice AI Capabilities

IntelePeer Introduces Next Generation Voice AI Capabilities

XEBO.ai is recognized in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

XEBO.ai is recognized in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

InMoment Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

InMoment Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

GoTo and Grasshopper Rolls Out New Features to Revolutionize Small Business Communication

GoTo and Grasshopper Rolls Out New Features to Revolutionize Small Business Communication