Tag: CX

Infobip

Infobip and Digitas Middle East expand partnership to deliver AI-powered customer engagement solutions for global brands

Alvaria Integrates Parloa to Empower Enterprises with Compliant, High-Performance AI Agents for CX

Alvaria Integrates Parloa to Empower Enterprises with Compliant, High-Performance AI Agents for CX

TELUS Digital

The Hybrid Workforce: How the TELUS Digital and Cresta Alliance Redefines Customer Experience and Marketing Platforms

Salesforce

Salesforce to Acquire Fin for $3.6 Billion to Strengthen AI-Powered Customer Service Capabilities

Sprinklr

Sprinklr Launches Solution to Measure AI-Driven Brand Perception

Cresta

The Agentic Build: How Cresta’s Conductor Accelerates the Future of Customer Experience and Marketing

Decagon

Decagon Launches Duet Autopilot to Introduce Self-Improving AI to Customer Experience

NiCE

NiCE Launches NiCE Labs to Advance Agentic Customer Experience

T-Mobile

T-Mobile Launches “Dynamic CX” AI Platform to Optimize Live Event Connectivity

Contentsquare

Contentsquare Integrates CX Intelligence Into Claude to Drive Business Growth