Tag: CX

OP360

OP360 Expands 360Advisors Program with New Portal

GoTo

GoTo Elevates Businesses’ Customer Experience with 40+ New GoTo Connect Features to Streamline and Simplify Customer Communications

VXI

VXI Applauded by Frost & Sullivan for Delivering Exceptional & Compelling CX Journeys & Customer Value with Its GenAI Digital Technologies

Talus

GenAI-Powered Asynchronous Messaging, Available 24 x 7, Caters to Modern Customer Expectations While Reducing Operational Costs

Qualfon

Qualfon Names Ian Jones as First Chief Marketing Officer

Liferay

Liferay Named a Customer’s Choice in DXPs

NICE

NICE Named a Leader and Star Performer in Everest Group’s 2024 Conversational AI Products PEAK Matrix Assessment

Five9

Five9 Announces an End-to-End AI Suite and New Approach to Transform Enterprise CX

Zendesk

Zendesk Appoints Lila Tretikov to Board of Directors

Semrush

Semrush Strengthens Customer Focus with Appointment of Veronique Montreuil as Chief Customer and Data Officer