Tag: CX

Higher-Logic-Vanilla

Higher Logic Vanilla Announces Expanded Integrations with Zendesk to Enhance Customer-Centric Support Experience

Salesforces

Salesforce Launches First Autonomous AI Agent to Transform Customer Service

NICE

NICE Named MetriStar Top Provider in 2024 Metrigy CCaaS Platforms Report

Intermedia-Cloud-Communications

Intermedia Cloud Communications Advances Contact Center Agent Performance with Introduction of AI Agent Evaluator

G2

G2 names LivePerson a Leader across multiple Summer 2024 Grid® reports for digital customer conversations

Sinch

Sinch Introduces Sinch AI: Revolutionizing Customer Engagement with Intentional Intelligence

boost.ai

boost.ai Partners with CX Effect to Deliver Hybrid-AI Powered Customer Experiences

Netcracker

Netcracker and Virgin Media O2 Win 2024 TM Forum Excellence Award for Customer Experience

Five9

Five9 named a Leader in 2024 IDC MarketScape for Contact Center-as-a-Service Applications Software

Ushur

Ushur Launches Prebuilt Onboarding Automation Solution for Group and Worksite Benefits Companies