Tag: CX

Kore.ai

Kore.ai Named A Leader in Conversational AI For Customer Service, Q2 2024 Analyst Evaluation

SuccessKPI

SuccessKPI Wins American Business Award® for Achievement in Product Innovation for AI-Powered Quality Management Scoring Solution

Contentsquare

Contentsquare Evolves into a Purpose-Driven Organization to help Advance Accessible and Sustainable Digital Transformation

PolyAI

Voice Assistant Builder PolyAI Closes $50 Million Series C; Backers Include Hedosophia, Nvidia and Khosla Ventures

CCC

CCC Named a Stevie® Award Winner for Customer Service Department of the Year in the 2024 American Business Awards®

LivePerson

LivePerson announces new AI capabilities, partnerships, and integrations empowering enterprises to provide connected customer conversations

Coveo

Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering

Netcore

Netcore Unbxd Named Leader in the Gartner® Magic Quadrant™ for Search and Product Discovery

ibex

ibex Launches 3rd Annual CX Leadership Awards

Cognigy

Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report