Tag: CX

Emplifi

Emplifi Appoints Ohad Hecht To CEO Role As Company Moves Into Accelerated Growth Mode.

Startek

Startek Announces the Acquisition of a Minority Stake by Capital Square Partners.

Aisera

Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized On-Demand Support.

GTS

Global Technology Solutions, Inc. (GTS) Revolutionizes Customer Experience with Strategic Acquisition of AdaptCX.

Sovos

Sovos Names Dominic Constandi New Chief Customer Officer.

Alida

Alida Announces Efrem Ainsley as New CEO.

Calabrio

Calabrio Acquires AI and Bot Analytics Company Wysdom to Revolutionize the Customer Experience.

Zendesk

Zendesk signs definitive agreement to acquire Klaus.

Twilio

Twilio Announces CEO Transition.

CMO

iQor Welcomes Chris Crowley as New President and CEO.