3CLogic, the leading Conversational AI and contact center solution provider for ServiceNow, proudly announces its achievement as the first and only current AI-powered Contact Center as a Service (CCaaS) provider to reach Advanced Platform status within ServiceNow’s Build Partner Program. The status positions 3CLogic as the highest-ranked contact center provider for ServiceNow and underscores the vendors’ unique commitment to delivering ServiceNow-native AI and CCaaS solutions across ServiceNow’s Customer, IT, and Employee workflow offerings.
“Achieving the ServiceNow Advanced Platform status is a significant milestone for 3CLogic, and I am incredibly proud of our team and the value we bring to our shared customers,” states Denis Seynhaeve, CEO at 3CLogic. “This recognition validates our innovative strategy and commitment to complement the ServiceNow platform and our customers’ investment in it. We are excited to continue our joint collaboration as we work to transform both customer and employee experiences while maximizing the impact we can deliver together.”
3CLogic’s continued ServiceNow success has led to the rapid adoption of its solutions by leading organizations across industries and on a global scale. As one of the highest reviewed and ranked integration apps on the ServiceNow Store, its ServiceNow-centric contact center offerings have enabled organizations to lower operational costs, enable intelligent voice self-service, optimize agent productivity, and improve CX and EX outcomes.
“Achieving the Advanced Platform tier of the ServiceNow Build program is fantastic for 3CLogic,” says Binoy Gosalia, vice president, global partnerships & channels at ServiceNow. “Their dedication to levelling up across all our partnership measures of Competencies, Capabilities and Customers is a testament to 3CLogic‘s commitment to the ServiceNow ecosystem and the value they deliver to our joint customers. We look forward to continued success together.”
SOURCE: PRNewsWire