Cyara, the leading AI-powered Customer Experience Transformation Platform provider, will participate as an exhibitor at Enterprise Connect 2024, the leading conference and exhibition for enterprise communications and customer experience, at booth #1135. The event takes place March 25-28, 2024 at the Gaylord Palms in Orlando, FL.
For more than 30 years, Enterprise Connect has brought corporate IT decision-makers together with industry vendors, analysts, consultants, and channel partners to focus on the issues central to enterprise communications and CX. Over three days of a sponsor expo and four days of the conference program, Enterprise Connect showcases the latest systems, software, services, and applications, and helps attendees understand the industry.
The team will be available for demos and to discuss any CX testing needs, including bot and conversational AI testing, contact center call quality issues, and interactive voice response (IVR) testing and monitoring.
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This year, Cyara Botium was named as a finalist in the Best of Enterprise Connect awards for Overall Best of Enterprise Connect and in the Most Innovative Use of AI category. During the conference, Cyara will be sharing the most recent capabilities in testing and validating LLM-powered bots to ensure they deliver trustworthy, accurate and reliable answers to avoid the risk of bots providing potentially damaging or harmful information. This leads to reduced training times, resource requirements, faster times to deployment, enhanced CX, and improved brand reputation and loyalty.
“Enterprise Connect is the premier event for the enterprise communications and CX industry, and we’re thrilled to be Silver Sponsors and finalists in two Best of Enterprise Connect award categories this year,” said Janet Vito, Senior Vice President of Marketing at Cyara. “Our team of experts is excited to demonstrate how Cyara’s AI-powered CX Transformation Platform is revolutionizing the way businesses deliver exceptional CX across voice and digital channels.”
SOURCE: BusinessWire