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EngageLab Launches LiveDesk – AI-Powered Customer Service Platform
Cadent & Google Cloud Collaboration Powers Smarter, Faster Ad Campaigns
Perion Integrates with Amazon DSP to Drive Scalable, High-Impact Advertising Creative Across Premium Inventory
Digital Brands Group Expands AI Marketing Capabilities Through Partnership With Aha
Semify Acquires Leading Digital Marketing Reporting Platform Dragon Metric
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Featured Articles
Top 5 Marketing Technology Trends to Watch in 2026
How Digital Experience Management Software Is Redefining Customer Experience in 2026
Omnichannel Customer Engagement Strategy: How Leading Brands Deliver Seamless, Personalized Experiences Worldwide
MarketingProfs B2B Forum 2025: The Premier Event Redefining the Future of B2B Marketing Excellence
Why Headless CMS Is Transforming Digital Experiences for Modern Enterprises
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Quick Bytes
Cadent & Google Cloud Collaboration Powers Smarter, Faster Ad Campaigns
Gradial Secures Series B Funding to Accelerate Enterprise AI Expansion
Zendesk and AWS Forge Strategic Pact to Deliver AI-Powered Contact Center Transformation
SharpenCX and Ytel Merges to Launch Unified AI CX Platform
Adform & Spotify Deepen Partnership to Elevate Multiformat Media Buying
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Featured Interviews
Women in Marketing. Episode 1. feat. Aditi Uppal @ Teradata & Kavita Patel @ Way Media
Paving the Way for The New Wave of CMOs
Metaverse Creating Opportunities for B2B Marketing
The Urgency to Utilize Digital Experience Platform in 2022
Elevating Customer Experience with Digital Experience Platforms
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Customer Service
Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report
TCN Wins Two Bronze Stevie Awards In 2024 Stevie Awards For Sales and Customer Service
HubSpot Names Zuper an Essential App for Customer Service in 2024
Startek® wins Bronze Stevie® Award for Innovations in Customer Service Technology
boost.ai Introduces Generative Action, Enterprise-Ready GenAI for Customer Service
SugarCRM Wins Gold Stevie Award in the 2024 Sales & Customer Service Awards for CRM Suite, Midmarket, New Version
Inspiro Named Outsource Partner of the Year in 2024 Customer Service Excellence Awards
Wolken Software Announces General Availability of Wolken Gen AI to Enhance Efficiency for B2B Customer Service
Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions
eGain Announces AssistGPT for CCaaS at Enterprise Connect
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