Tag: CX

IntouchCX

IntouchCX Applauded by Frost & Sullivan for Enabling Seamless, Effortless, and Memorable Customer Interactions with Its Innovation-led Solutions Suite

GUIDEcx

GUIDEcx Partners with Domo to Enhance Data Access and AI Capabilities for Customers

IntouchCX

IntouchCX Wins Two Awards, Including Executive of the Year, at the 2024 Customer Experience Interaction Awards

Kore.ai

Kore.ai Named A Leader in Conversational AI For Customer Service, Q2 2024 Analyst Evaluation

SuccessKPI

SuccessKPI Wins American Business Award® for Achievement in Product Innovation for AI-Powered Quality Management Scoring Solution

Contentsquare

Contentsquare Evolves into a Purpose-Driven Organization to help Advance Accessible and Sustainable Digital Transformation

PolyAI

Voice Assistant Builder PolyAI Closes $50 Million Series C; Backers Include Hedosophia, Nvidia and Khosla Ventures

CCC

CCC Named a Stevie® Award Winner for Customer Service Department of the Year in the 2024 American Business Awards®

LivePerson

LivePerson announces new AI capabilities, partnerships, and integrations empowering enterprises to provide connected customer conversations

Coveo

Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering