Five9, a provider of the Intelligent CX Platform powered by Five9 Genius AI, has announced its global availability on Google Cloud Marketplace, including the release of Five9 AI Agents for Google Cloud. This expansion allows businesses worldwide to seamlessly activate Five9 through Google Cloud Marketplace, streamlining procurement, billing, and deployment of AI-driven customer experience (CX) solutions.
Five9 AI Agents redefine virtual agents by delivering intuitive, personalized interactions across voice and digital channels. The latest version of Five9 AI Agents is specifically optimized for Google Cloud Marketplace, a comprehensive catalog of enterprise-grade, pre-validated solutions that run on or integrate with Google Cloud. By leveraging Google Cloud technology, Five9 solutions help organizations create exceptional customer experiences while utilizing their Google Cloud credits to enhance loyalty and business success.
“We are excited to deepen our partnership with Google Cloud, making Five9 AI-powered CX solutions easily accessible to businesses operating from anywhere in the world via Google Cloud Marketplace,” said Jake Butterbaugh, SVP Global Partner Organization, Five9. “We are focused on helping customers seamlessly integrate Five9 with their existing Google Cloud workloads to unlock even greater value and efficiency. This is a significant step forward in enabling customer success while future-proofing their technology stack for long-term scalability and innovation.”
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Five9’s AI-powered solutions enable businesses to deliver personalized customer interactions that foster brand advocacy and growth. Now, companies can quickly deploy Five9 through Google Cloud Marketplace to enhance agent productivity, improve efficiency, and reduce customer wait and resolution times. With global availability, businesses can centrally manage Five9 procurements while leveraging their Google Cloud spend. These enhancements empower companies to rapidly integrate Five9 AI-powered CX solutions into their existing cloud infrastructure, accelerating time to value.
“Bringing Five9 AI Agents to Google Cloud Marketplace will help customers quickly deploy, manage, and grow the solution on Google Cloud’s trusted, global infrastructure,” said Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud. “Five9 can now securely scale and support customers on their digital transformation journeys.”