PanTerra Networks, a pioneer in secure customer engaging communication, announced the launch of Streams.AI: its next-generation AI-powered platform built to bring customer engagement, automation, intelligence, and control to business communications, all within a unified, admin-friendly environment.
Streams.AI empowers organizations to elevate productivity, responsiveness, and customer engagement by embedding AI directly into PanTerra’s flagship Streams platform, enabling both smarter collaboration and more effective customer engagement.
Empowering next generation enterprises with AI-power customer engaging business communications
While AI has made rapid inroads into specific tools like chatbots and analytics dashboards, most unified communications platforms still rely on fragmented, bolt-on AI solutions that lack visibility, consistency, and centralized control.
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Streams.AI changes that. The platform delivers a single, secure interface to manage AI across all communication channels—from call routing and IVRs to sentiment-driven escalations and human backup integration.
“AI should turbocharge your operations, not add another layer of complexity,” said Arthur Chang, CEO of PanTerra Networks. “With Streams.AI, we set out to create an enterprise-grade solution that’s easy to manage, fully integrated, and powerful enough to adapt to any business environment. It’s AI that works with you, not around you.”
Streams.AI unifies contact center, cloud PBX, AI-enhanced video conferencing, team messaging, file sharing, and call handling into one intelligent platform that adapts to hybrid, remote, and distributed work environments.
Central to it all is Streams.AI’s Admin AI portal, a powerful yet intuitive hub that gives IT teams complete control over users, routing, AI behavior, security, and performance. Whether you’re managing 50 users or 5,000 across multiple locations, Streams.AI removes the clutter of disconnected systems and gives businesses a cohesive foundation that can truly scale.
SOURCE: EINPresswire